Stay@OrsangReturns:
Our policy lasts 15 days. If 15 days have gone by since your booking , unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your booking must be canceled for some resons before 15 days.
To complete your return, we require a receipt or proof of booking.
To complete refund process at customer’s bank account , It will take 5-7 business working days .
